How does the rewards card program work?
Your continued loyalty is valued at Roanoke Valley Harley-Davidson® and it's our way of saying thank you for making us your Harley-Davidson® dealership of choice. For only $10.00, any retail customer may obtain a rewards card at anytime upon agreeing to the terms and conditions. With your rewards card enrollment purchase you will automatically receive 10 points.
If you purchase a motorcycle, you will automatically be issued a rewards card loaded with 500 points as our way of saying “thank you” and welcoming you to return for accessories and service at Roanoke Valley Harley-Davidson®.
Simply show your rewards card at time of purchase. For every dollar you spend over-the-counter in service, parts and clothing (with exceptions listed below), you earn 1 point. Points may be redeemed for a Roanoke Valley Harley-Davidson® in-store rebate at the following exchange rate:
- 500 points = $25 RVHD Rebate
- 1000 points = $100 RVHD Rebate
- 5000 points = $600 RVHD Rebate
- 10,000 points = $1,500 RVHD Rebate
- 20,000 points = All expense paid 2 night trip for 2 to Harley-Davidson® Museum in Milwaukee, WI. Includes roundtrip airfare, 2 H-D® museum tickets, $250 Visa debit card good for meals & entertainment, and 2 nights' accommodations at nearby premium hotel. *advance notice required for trip redemption.
Once you redeem points towards a rebate, they are subtracted from your account balance.
It's simple. The more often you buy regular items such as scheduled maintenance, bike accessories and casual clothing, the more you can save towards, and bring into budget, larger purchases such as engine performance work, custom paint, new wheels or high quality riding gear. Likewise, choose Roanoke Valley Harley-Davidson® for your source of major performance work and premium riding gear, and use your rebate towards the purchase of the rest the details for a fraction of the price! Since the program is managed by Roanoke Valley Harley-Davidson® you can even apply your credit towards other quality products we offer from Vance & Hines, Kuryakyn, and Drag Specialties too!
There are just a few basic ground rules*
Your points balance resets to 0 on your enrollment anniversary.
Rewards Cards are non-transferable. Credit may only be redeemed by the original assigned card holder and/or spouse.
Points are not earned on labor, finance & insurance products, warranty repairs, collision repairs, gift certificate purchases (points earned when gift certificate is redeemed) and taxes.
Reward cards or rebate coupons have no cash value. Rebate must be used in full - no cash back on purchase.
How Do I Redeem The Points?
Visit the link at the top of the page. Log into your account. Click on the icon to Redeem. Bring your Rewards Card rebate to either Roanoke Valley Harley-Davidson® or new Roanoke Valley Harley-Davidson® and present prior to cashing out your purchase. Please note: treat your printed rebate like cash. it can not be replaced or duplicated if lost or stolen.
You may also check your points balance anytime at by clicking the icon at the top of this page.
How long does it take for points to be activated on my account?
Points are accumulated immediately upon the purchase of qualifying merchandise. Please allow 24-48 hours for the points to be posted to your account.
What happens to my points balance if I return merchandise?
Your points balance will be deducted in the amount of the return.
What Happens If I lose my rewards card or RVHD Rebate Certificate.
Since Rewards Cards are non-transferable a lost, destroyed or stolen rewards card can be replaced to the assigned. A new card will be issued, any points balance will be transferred over, and the original card will be flagged as terminated. Rebate Certificates lost, destroyed or stolen cannot be replaced.
Other Miscellaneous Conditions
Rewards Card must be presented at time of purchase. ID may be required.
Employees of Roanoke Valley Harley-Davidson® and new Roanoke Valley Harley-Davidson® are not eligible.
*Terms and conditions are subject to change based on the creativity of abusers to the good nature of the rewards card program. Roanoke Valley Harley-Davidson® reserves the right to discontinue the rewards card program privileges and / or void all or a portion of a member's point balance if points have been issued, received, redeemed through human or computer error, fraud, theft, through illegal means, on in any manner inconsistent with the intent of the program. Roanoke Valley Harley-Davidson® also reserves the right to modify or cancel the rewards card program. All points are given at the discretion of Roanoke Valley Harley-Davidson®. Points can be changed, removed or added at any time. Any or all discrepancies are decided by the general manager or owner of Roanoke Valley Harley-Davidson®, and the decision is final at that time. The rewards card program cannot be combined with any other promotional discounted or clearance sale items.