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| Check out our state-of-the-art facility! |  |
When you bought your Harley® bike, it came equipped with more than chrome and leather. Implicit in your purchase was the promise that skilled professionals would be there to service your bike when the time came. We know any product is only as good as the service backing it up. For that reason, whether it’s routine maintenance, repairs, or customizing, Roanoke Valley Harley-Davidson is prepared to do it all. |
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We offer full Harley-Davidson service:
Check-ups
Warranty work
Harley-Davidson Extended Service Plan work
Complete engine rebuilds
Accident repair
Transmission overhauls
High-performance engine work
If it's a Harley bike, we'll work on it! |
Roanoke Valley Harley-Davidson also has eight Virginia State motor vehicle safety inspectors on premises to handle bike inspections.
Our service department’s facilities enable us to perform major repairs on your Harley® bike. We have the capability to do cylinder boring and head re-working. We also have access to contract services such as chrome plating, painting, and powder coating.
When these services are required, all you need do is drop off your bike with us. We will take responsibility for getting your bike parts sent out, returned, and put back on.
Our service department uses Genuine Harley-Davidson® parts, whenever possible. We believe if you bought a Harley® bike, you want to keep it a Harley, and genuine H-D® parts are the same factory parts that were on your bike when it was new. |
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Roanoke Valley Harley-Davidson makes every effort to meet the needs of service customers. We do this in several ways:
We are open 6 days per week, M-F 8AM - 6PM, Saturdays 8AM - 5PM. Closed Sundays.
We provide weekday appointments.
Saturdays are for walk-in traffic only, on a first-come, first-served basis.
Only jobs of 3 hours or less are accepted on Saturday. Customers understand that our Saturday service means not all jobs may get in, especially during the busy riding season. However, if you’re an early bird, you can usually get your simple repairs taken care of.
Our shop rate is $65 per hour. We still have one of the more competitive labor rates of all Harley shops in Virginia.
As an authorized Harley-Davidson dealer, we carry an extensive line of genuine Harley-Davidson® parts.
If needed, we provide pickup/delivery service to stranded motorcyclists.
Our local H.O.G. chapter’s 10% discount is honored on parts purchased through our service department. Please note that the discount does not apply to state inspections or our labor rate. |
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| Our service staff consists of six full-time technicians and a service manager. All our technicians are required to participate in ongoing, in-house Harley-Davidson training to keep abreast of changes in Harley technology. Techs also attend factory-sponsored training in various parts of the country, and are ranked in the dealership on the basis of their demonstrated competence.
When you turn your motorcycle over to our service department, we will do everything in our power to merit that trust. We take seriously our pledge to you, which is taken from Harley-Davidson Motor Company’s Mission Statement and Values:
We will always tell you the truth, providing full and accurate representation of the facts or situation.
We will be fair, basing decisions and judgments on facts.
We will keep our promises, doing what we say we will do.
We will respect the individual, treating all people with dignity.
Email us at: service@rvhd.com
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Have a PASSION for Harley-Davidson? Then check out our current employment opportunities at the "Customer Corner" link above.
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